Urban e-moto
Urban e-moto
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    • Home
    • About
    • Information & Details
    • Booking
    • Shopping Cart
    • Contact
    • Fees, Charges & FAQ's
  • Home
  • About
  • Information & Details
  • Booking
  • Shopping Cart
  • Contact
  • Fees, Charges & FAQ's

Booking: Terms & Conditions

Please read and agree with our Terms & Conditions Policy before making a booking or purchasing.


Urban E-Moto Terms & Conditions are as follows:

  • Each rider must be able to ride a bicycle without training wheels and unassisted. This is a minimum standard that must be met, prior to booking with Urban E-Moto.  
  • All riders must be aged between 8 & 12 years of age
  • All bookings must be paid in full  prior to the session.
  • All Bookings must be made at least 1 day prior to session. This allows Urban E Moto preparation time.
  • Each participant must have long pants and covered shoes. A helmet and gloves will be provided.
  • Please bring Water and sunscreen; Please note; there is no toilet or water available on site.
  • Sessions are held at Pine Ck - roughly 15 minutes north of Bundaberg Airport towards Childers. 
  • Directions and further instructions will be emailed upon receiving payment and booking.
  • Refunds - rescheduling is only offered up to 24 hours before the session. Any rescheduling /cancelations after this time attract a 10% administration & set up fee to help cover a small portion of our expenses incurred.
  • The 2 hour session is divided into 2 x 1 hour periods. There will be 2 'drinks/ rest' breaks of 15 minutes each, during the session for rehydration and a quick rest.
  • Please arrive 10 minutes early to your session time. This will allow for rider prep and riders briefing.
  • When spectating, please bring a camp chair and hat.
  • If needed, please contact Urban E-Moto for any clarification & details,  before purchasing and booking.

Returns & Refunds Policy

Transfer Booking

We will work with you to transfer your booking to a date that is more suitable. Please contact Urban E-Moto to discuss this option.  

Contact Urban E-Moto

Cancelation - Over 24 hours Notice

We will provide the option to reschedule, for any cancelations that are made with greater than 24 hours notice (prior to Session booked) 

For Bookings that are canceled with less than 24 hours notice, we will charge a 10% administration & set up fee. This will help to cover a small portion of our expenses incurred. 

Please contact Urban E-Moto to discuss.

Contact Urban E-Moto

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